Contact
Contact Neuro Recall: Who to Ask About Orders, Pages and Mail
For an order placed on eBay, open the order in your eBay account and use Contact seller. The seller's brief also lists an order desk at +1 (302) 200-3480. The website inbox, [email protected], answers questions about pages, typos, privacy and press, but it cannot see orders.
Written by the Neuro Recall label deskUpdated
All contacts
How do I contact Neuro Recall?
Pick the contact that matches your question. Order questions go to the seller who took your order.
Orders placed on eBay
Open the order in your eBay account and use Contact seller (seller: Fyvus).
eBay's help center handles items that do not arrive or do not match the listing.
Order desk in the seller's brief
+1 (302) 200-3480
[email protected]
Order desk listed in the seller's brief (BuyGoods). Ask whether it can see your order before you rely on it.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Mailing addresses (New York)
Office: 215 Park Avenue South, Floor 13, New York, NY 10003
Returns: 1370 Avenue of the Americas, Floor 4, New York, NY 10019
From the seller's brief. Mail only; confirm before sending anything.
Contact details come from the seller's brief and the eBay listing, read on October 12, 2026. Phone lines and addresses can change, so confirm before you mail anything.
Pick the right desk
Which Neuro Recall contact fits each kind of question?
Most questions about a package belong with the eBay seller, because the seller holds your order record. Everything about the website itself comes to our inbox.
| Your question | Best first contact | Backup |
|---|---|---|
| Where is my package? | eBay seller (Contact seller on the order) | Tracking link in your eBay order |
| Wrong item, damaged box or broken seal | eBay seller, with photos | eBay's help center |
| Item never arrived | eBay seller | eBay's help center |
| Can I return it? | Read the listing terms, then ask the seller | Order desk in the brief |
| Change an order before it ships | eBay seller, right away | Order desk in the brief |
| Typo or outdated fact on the site | Website inbox | None needed |
| Privacy request about the site | Website inbox | Mail to the office address |
| Press or partnership | Website inbox | None needed |
| Can I take it with my medicines? | Your doctor or pharmacist | Bring the bottle to the visit |
| Sudden confusion or stroke signs | Call 911 now | None: do not email |
Shipping times and tracking are covered on the shipping page. Return questions start with the returns guide, since the listing says the seller does not accept returns.
eBay orders
How do you reach the seller about an eBay order?
Sign in to eBay, open the order, and choose Contact seller. Messages sent that way stay attached to the order, which helps if you later need eBay's help.
Open Purchase history
Find the Neuro Recall order sold by "Fyvus" (eBay listing (sales page)).
Choose Contact seller
Pick the topic that fits, such as tracking or an item problem.
Describe the issue once
Give the order number, what went wrong and what you would like done. Attach clear photos.
Give it a few business days
If the seller does not resolve an item that did not arrive or does not match, use eBay's help center. Check eBay's current terms for timing.
Keep every message inside eBay where you can. Notes sent by text or outside email are harder to show later.
Order desk
Can the order desk in the brief see your eBay order?
Maybe not, so ask first. The seller's brief lists an order desk at +1 (302) 200-3480 and [email protected], run by BuyGoods. That desk handles orders placed through its own checkout.
The live sales link in the brief now leads to an eBay listing instead. An eBay order may not appear in the order desk's system. When you call, give your eBay order number and ask plainly whether they can look it up.
"I bought Neuro Recall on eBay from the seller Fyvus. I have my eBay order number ready. Can you see this order, and can you help with it?" If the answer is no, go back to the eBay seller.
Website inbox
What can the website inbox help with?
The website inbox, [email protected], handles the site itself. It is staffed Mon-Fri 9:00am-5:00pm ET.
- Typos, broken links or a fact that looks out of date.
- A source you think we read wrong or missed.
- Privacy questions about the website, covered in the privacy policy.
- Press and partnership questions.
- A review you want to share, with your eBay order number.
The inbox cannot see orders, payments or tracking. It also cannot give personal medical advice. We can point you to the label facts and public sources, but your own doctor knows your health and medicines.
Neuro Recall: 5 bottles for $59.952 capsules a day · about $11.99 a bottle · free standard shipping · seller does not accept returns
View listingEmergencies
What should you do in a medical emergency?
Sudden confusion, trouble speaking, a drooping face, weakness on one side, or a sudden severe headache need emergency care now. Do not email, message a seller or wait to see if it passes.
For a possible overdose or a child who swallowed capsules, call Poison Help at 1-800-222-1222. Bring the bottle so the team can read the label.
Slower changes also deserve attention, just not an ambulance. Memory loss that disrupts daily life, or numbness and tingling, deserves a medical check. The Alzheimer's Association runs a 24/7 helpline at 800.272.3900 for questions about memory changes (Alzheimer's Association - 10 warning signs). Our guide to memory changes lists the signs worth raising with a doctor.
Where do you mail something about Neuro Recall?
Mail only after someone confirms the address with you. The two New York addresses below come from the seller's brief, and neither is printed on the bottle.
| Office | 215 Park Avenue South, Floor 13, New York, NY 10003, USA |
|---|---|
| Returns | 1370 Avenue of the Americas, Floor 4, New York, NY 10019, USA |
| Printed on the label | Not published: only the FYVUS logo appears |
Because the eBay listing says the seller does not accept returns, do not mail bottles back without written approval. Use a tracked service and keep the receipt if you do send anything.
Faster answers
What should you include when you contact Neuro Recall?
Include your order number, the date you bought and a short description of the problem. One complete message gets a faster answer than three partial ones.
- eBay order number and the seller name shown on it.
- Number of five-packs ordered.
- Lot number from the bottle, such as NR-26/NE-3879, if your question is about the product.
- Photos of a broken seal, a damaged box or the wrong item.
- What you would like to happen next.
Never send full card numbers or passwords by email. No genuine seller or support desk needs them.
Who you are writing to
Who answers when you write to Neurorecallnerve?
The Neuro Recall label desk at Neurorecallnerve, the U.S. stocking partner for Neuro Recall. We are not the manufacturer and we do not take eBay orders. Read more about who runs the site.
FAQ
Questions about contacting Neuro Recall
What is the Neuro Recall phone number?
The seller's brief lists an order desk at +1 (302) 200-3480, run by BuyGoods. The live sales link now goes to an eBay listing, so that desk may not see eBay orders. Give your eBay order number and ask whether they can look it up before relying on it.
How do I contact the Neuro Recall seller on eBay?
Sign in to eBay, open Purchase history, find the order and choose Contact seller. The seller on the listing is Fyvus. Messages sent through the order stay linked to it, which helps if you later need eBay's help center for an item that did not arrive.
What is the Neuro Recall email address?
The website inbox is [email protected], open Monday to Friday, 9:00am to 5:00pm Eastern. It handles pages, typos, privacy and press. For an order you have placed, use the eBay seller first, or the order desk email in the brief, [email protected], after checking it can see your order.
Can the Neuro Recall website inbox track my order?
No, the website inbox cannot see orders, payments or tracking. It only handles questions about the website. Your tracking link is inside your eBay order, and the eBay seller is the right contact for any delivery problem or a package that never arrived.
Is there a Neuro Recall office I can visit?
The seller's brief lists an office at 215 Park Avenue South, Floor 13, New York, NY 10003. It is a mailing address, not a store or walk-in desk. No address is printed on the bottle, so confirm by phone or email before sending anything there.
Who do I ask about Neuro Recall and my medicines?
Ask your own doctor or pharmacist, and bring the bottle. Neither the seller nor the website inbox can give personal medical advice. Ginkgo, berberine, chromium and alpha-lipoic acid can interact with blood thinners or diabetes medicines, so a professional review of your list matters.
When is Neuro Recall customer support open?
The website inbox is staffed Monday to Friday, 9:00am to 5:00pm Eastern, and messages sent on weekends wait until the next weekday. eBay seller reply times vary, so check your order page for messages. If an order problem gets no answer, eBay's help center is the next step.
Who wrote this
Written and reviewed by
Pages built from the bottle label, the sales listing and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . See our editorial standards and how we check reviews. This website is run by a U.S. stocking partner, not by the manufacturer. This site is paid a commission when you order through its links.
Keep reading
More about Neuro Recall
U.S. stocking partner for Neuro Recall
Ready to look at Neuro Recall?
Check the label, your medicines and the return terms first. The listing sells 5-bottle packs; buying more lowers the price per pack.
- Checkout on eBay
- Free standard shipping
- Read the return terms first
